Privacy Policy

This Privacy Policy describes how Star Way Transport LLC ("Company," "we," "us," or "our"), an interstate trucking company located in Dallas, Texas, collects, uses, and shares information about you when you visit our website at starwaytransportllc.com or contact us.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you fill out a contact form or request a quote.
• Communication Data: The content of messages, emails, or other communications you send us.
• Usage Data: Information about how you use our website, including pages visited and time spent.
• Device Data: IP address, browser type, and operating system collected automatically when you visit our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes for trucking services.
• Communicate with you regarding your freight shipments, appointments, billing, and account status.
• Send SMS messages and communications if you have opted in to receive them.
• Improve our website and services.
• Comply with legal obligations.

3. SMS Communications & Phone Number Sharing

When you provide your phone number and consent to receive SMS messages from Star Way Transport LLC, that information is used solely for the purpose of sending you communications you have requested, such as appointment reminders, freight updates, billing notifications, and service-related information. Your phone number will not be sold, rented, or disclosed to third parties for marketing or advertising purposes.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We may share data with trusted vendors who help us operate our website or business (e.g., hosting providers, email services), subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or to protect the rights and safety of Star Way Transport LLC or others.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Note that disabling cookies may affect certain website functionalities.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal information.
• Opt-out of receiving marketing communications.

To exercise these rights, please contact us at admin@starwaytransportllc.com.

8. Children's Privacy

Our website and services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Security

We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: